Click on the chapter titles below to watch the associated video.
2. Be Kind
3. Chance
4. Choices
7. Destiny
8. Earl
9. Expectations
10. Freedom
11. Fun
12. Grace
13. Helping Others
14. Heroes
15. Hope
16. How Will You Be Remembered
17. Innovation
18. Jeanne
19. Keep the Faith
20. Leadership
21. Little Things
23. Lost Dog
24. Love Your Job
25. Make People Feel Important
26. Miracles
27. Never Give Up
28. No Excuses
32. Persistence
34. Read
36. Risk
37. Sausage
38. Serendipity
39. Sled Dogs
40. Taxman
41. Teamwork
42. Trade-Offs
44. USP