Podcast #42

“Company Aquisition”

Featuring Steve Miles

Intro: Welcome to Profiles in Prosperity, the leading podcast for residential service contractors, sponsored by Service Roundtable and hosted by David Heimer.

David Heimer: Hi, this is David Heimer and this is Profiles in Prosperity. Every time I run into Steve Miles at Service World Expo or some other industry event, I can count on an interesting conversation often related to something new he’s implemented at the Jerry Kelly Company in St. Charles, Missouri. There’s a lot to admire about Steve Miles and Jerry Kelly. And I’m not the only person who thinks that; Jerry Kelly was named Contracting Business Contractor of The Year. He was a Service Nation Alliance Contractor of The Year. They won the Sales Leader Award and the Industry Trailblazer Award and those are just the awards I’m aware of. As I said, there’s a lot to admire about Steve Miles and the Jerry Kelly Company. But what I’m fascinated by is their relentless innovation and that’s what I want to talk with Steve Miles about. So Steve Miles welcome to Profiles in Prosperity. Let me ask you, I think your title was General Manager; are you president and general manager, general manager, president-general manager, owner, what is the best description?

Steve Miles: Currently I am vice president and CEO. I got a promotion.

David Heimer: Wow way to go. Well, your entrance into our industry is a little bit different; tell us how you got into the industry.

Steve Miles: Well, I started off in the trades as an electrician. I did that for 15 years, wiring houses doing some commercial and industrial electrician work. And then I married my wife, Jill Kelly so I got my job, the old-fashioned way. I married the boss’s daughter, I came into the company, I started out as a dispatcher, worked my way up to service manager, then got into sales, sales management, then general manager. And then when her parents retired, Jill and I bought the company.