Podcast #53

“Company Aquisition”

Featuring Shannon Bartlett

Intro: Welcome to Profiles In Prosperity, the leading podcast for residential service contractors, sponsored by Service Roundtable and hosted by David Heimer.

David Heimer: Hi, this is David Heimer, welcome to Profiles In Prosperity. Well, I’m really excited. Today, We get to talk with Shannon Bartlett, of Bartlett Heating and Cooling. Shannon was recently named The Service World Woman of the Year, so this is going to be fantastic. A little bit about Shannon, she is the owner and general manager of Bartlett Heating and Cooling. That’s a family-owned business, located in Marietta, Georgia. The company has been owned and operated by the Bartlett family since the early 1970s, it started out with a focus on new construction. But in 2000 under Shannon’s guidance, they changed the focus to residential replacement and emphasized being the hometown company with a hometown feel.

Since 2010, Shannon has functioned as the General Manager and Vice President, where she was able to facilitate a 100% company growth in revenue, and more importantly, outstanding growth in profits. Shannon has worked in the company since she was in middle school and she purchased the company from her family in 2018. And I thought this part was really nice of her award, Shannon says there are so many brilliant women who contribute so much to service trades. I am in awe of the ladies I meet in this industry, and what I’ve learned from them is invaluable. So to be recognized as the Service World Woman of the Year is a validation of all the heart and soul I have poured into Bartlett Heating and Cooling and of how far the industry has come in part, due to strong women. So that is really awesome. Speaks to the kind of person Shannon is. And Shannon, welcome to Profiles In Prosperity. I always like to start out these interviews by finding out a little bit about the company and you, and I’m particularly interested, how did you get into the industry?