Podcast #82

“Renee’s Rules”


Intro: Welcome to Profiles In Prosperity, the leading podcast for residential service contractors, sponsored by Service Roundtable and hosted by David Heimer.

David Heimer: Renee Lucas and her husband, Travis, own and manage LCS heating and cooling in Indianapolis. I had the great pleasure of visiting Renee and Travis at their office a few months ago. I thought I was just there for a visit, but Renee immediately put me to work and had me do a video with her on her HVAC talk video series, and it turned out to be a lot of fun. Travis and Renee are impressive people, their business is thriving. Renee is going to tell us all about her business and give us her rules for business. So welcome Renee Lucas.

Renee Lucas: Hey, it’s great to see you.

David Heimer: Hey, so great to see you. Thanks for being here with us.

Renee Lucas: Absolutely. It’s a pleasure. I’m honored to be invited and to talk a little bit about – I know I learned so much from other contractors, so, I hope to be able to return the favor and give some good tips.

David Heimer: I know you will. Start us off at the beginning. How did you get into this great industry?

Renee Lucas: Well, we started our business back in 2005. It was actually Travis’s career. My degree is in music, music therapy actually, so I was on my way to doing my music therapy stuff, and Travis had been working as an installer, moved into service, and he said to me one day, he was like, man, I think it’d be cool if we had our own company. Two years later, he was a little frustrated where he was working at and he came home and he said, I just quit my job. Okay, so I guess we’re going to do this. And quite honestly, that’s how we got started. He had a connection [1:34 Inaudible] investor downtown, Indianapolis that was flipping homes and things like that. So that’s how our business started out, it was doing the HVAC work for that.