Podcast #98

“The Big Picture”

Featuring Mike Murphy

Intro: Welcome to Profiles In Prosperity, the leading podcast for residential service contractors, sponsored by Service Roundtable and hosted by David Heimer.

David Heimer: Hi, this is David. Before we get into today’s episode, I want to say thank you to Daikin Comfort Technologies for sponsoring this episode. You know, Daikin, right? They manufacture Goodman, Amana, and Daikin HVAC Equipment. One of the many reasons I like them is that they support private labeling. If you’re in our industry and you haven’t considered offering a private label brand, you should. It’s a great opportunity to differentiate yourself in the market. If you’re interested in that, just contact us at Service Nation and we can help you create a powerful brand and a private label. And when we do that, we’ll recommend you use Goodman or Amana products for your private label. Give it some thought. And big thanks to Daikin Comfort Technologies for their support.

This is David Heimer. Welcome to Profiles In Prosperity. Mike Murphy recently retired as group publisher for BNP Media, which included responsibility for the ACHR News and Today’s Boiler. He has a long history in our industry, 13 years in the manufacturing sector, including training, sales, marketing, research, product development. He did all that with Lennox and Water Furnace. He was editor in chief of Contracting Business Magazine, editor-in-chief of the Air Conditioning Heating Refrigeration news, publisher of the ACHR news and he ended his career as group publisher for BNP Media. I first met Mike when we were early in our careers at Lennox. Mike was one of those guys you always liked to talk to, very personable, very intelligent, creative, and maintained an ethical perspective about work and life. Mike has an interesting perspective as a person who was intimately involved in the manufacturing part of our business, and from the trade press as well. He wasn’t just a reporter, he wasn’t just a publisher, he’s been a supporter of our industry, a cheerleader for contractors and a source of great information throughout the industry. So Mike Murphy, Welcome to Profiles In Prosperity.

Mike Murphy: David, thank you very much, and it’s a pleasure to be on with your audience here, and it’s always good to talk to you, so thank you.

David Heimer: Yeah, I should add that I relish the opportunity to sort of turn the tables on you and be the one to ask you the question. So this is a lot of fun for me. How does it feel for you?

Mike Murphy: You know what? Yeah, it doesn’t happen that way very often, but unfortunately, you set the bar really high there when you did the introduction. I feel like I better be really good today or else I’m going to let you down.

David Heimer: So you had an amazing career. How did you end up in our industry to begin with? I know you started off at Lennox. How did you get there?