Podcast #30

“Company Aquisition”

Featuring Dale Mincks

Intro: Welcome to Profiles In Prosperity with your host, David Heimer.

David Heimer: Welcome everybody to Profiles In Prosperity. This is David Heimer, I’m delighted today to have Dale Mincks with us. Dale has a great deal of experience in our industry, he’s been in it a while. He’s done a lot of different things. He is an industry consultant and coach. I have a great deal of respect for him. He’s a very thoughtful guy. He’s super nice. He’s really smart and I have already learned a lot of stuff from him. So, Dale, welcome to Profiles In Prosperity. How did you get into this industry?

Dale Mincks: Well, I got into the trades right out of high school, didn’t go to college and they said, “Go get a trade.” So, I went and got a trade and so I’ve been working as an electrician 41 years in the different trades and the last seven or eight have been in the residential service field, the last five have been in coaching and training.

David Heimer: You are an expert at conducting ride alongs and I know you’re actually an expert in a lot of stuff. But I’ve always been intrigued with ride alongs and the fact that you’ve done a bunch of them over the years. You still do a bunch of them and I think you’re one of the people who’s given a lot of thought to how they do them and what makes sense. And so, I was wondering if we could talk about that today. Could you maybe tell us what your secrets are to a good ride along and what are the benefits of ride alongs?

Dale Mincks: Well, one of the most important things to ride alongs is that whoever’s riding with you should be quiet. They shouldn’t be involved in the call; they should just be observing. Now, I actually run the call, which is something other people don’t do; they let the technician run the call and they complete them. What I do is I actually run the call off of the options, close the work so that the new hire – the technician that I’m riding with; actually, gets to see how to do it; and why we do certain things.