Podcast #75

“Building and Growing”

Featuring Chandler Pernell

Intro: Welcome to Profiles In Prosperity, the leading podcast for residential service contractors sponsored by Service Roundtable and hosted by David Heimer.

David Heimer: Hi, this is David Heimer. Welcome to Profiles In Prosperity. One of the great pleasures of working in Service Nation is getting to see small companies grow. You get to see them increase their sales, their profitability. They provide more security to the owners and their co-workers, and frankly, they provide better service to their customers and their community. And in that process, you see the owners of the company grow as well. They increase their knowledge and skills. They develop into the leaders their companies need, they develop their people and they build their own management team. It’s a really great thing to observe.

Chandler Pernell is a great example of a man who’s developing a small business and has a great future in front of him. His story of getting into the business, his family business transition, his vision for the future, personal and business growth is fascinating, and I think it’s instructive as well. So, please welcome Chandler Pernell. Chandler, thank you for being here with me today. I remember watching and reading your post years and years ago before I ever met you. And then I met you in person and you joined Service Nation Alliance. So back us up a little bit, how did you get into our industry?

Chandler Pernell: Yes, sir, David. Well, I appreciate you having me. It’s an honor. My dad and uncle started this company in 1977 and I was born in 80. So, I truly was born into it, which means, you know, I ran as far away from it as I could, right. I went out the front door and I ended up at the back door. And so, I guess what got me into the industry and what kept me into the industry can be two different things. I started out in high school, you know, installing, maybe even middle school, eighth grade or so I think back then, you can still use power tools under age. So I’d be on the install crew, you know, tearing out sheet metal duck and replacing units. It was decent money. You know, and in high school, some of my friends didn’t have jobs, some of them at a grocery store and stuff.