Jessica Young
Young Plumbing Services
Jessica Young is the Director of Operations at Young Plumbing Services, a company she co-leads with her husband, Douglas. After transitioning from homeschooling their five children to managing the family business, Jessica helped scale the company from a kitchen table startup to a thriving 8-truck fleet. By focusing on culture and efficiency, she led a 69% revenue increase from 2024 to 2025. She now enjoys helping other small service owners implement the systems needed to grow and succeed.
Session Info
April 15, 2026
10:00 am to 10:45 am
Scaling to 8 Trucks: The Systems Behind 38% Growth
Learn how Young Plumbing Services scaled to an 8-truck fleet with a 38% average growth rate. This session breaks down workflow optimization, technician KPIs, and elite call handling. You will also explore a full range of essential service paperwork to drive operational consistency.
