Service Nation Connect
Community Guidelines

Welcome to Service Nation Connect, a space designed for residential home service contractors and professional vendors to connect, share knowledge, and grow their businesses. To ensure a positive, productive, and professional environment, we ask all members to adhere to the following guidelines.

Professionalism

• Treat all members with respect, regardless of experience level, business size, or specialty.
• Engage in constructive discussions and avoid personal attacks, harassment, or discrimination.
• Disagreements are natural, but keep conversations professional and solution focused.

Respect for All

• We value diversity and inclusivity. Discrimination or harassment based on race, color, religion, gender, sexual orientation, disability, or any other personal characteristic will not be tolerated.
• Discussions around race, religion, sexual orientation, and divisive political topics should be avoided to maintain a professional and welcoming atmosphere.
• Hate speech, derogatory language, or inflammatory content of any kind is strictly prohibited.

Quality Contributions

• Share valuable insights, experiences, and industry knowledge that can benefit the community.
• Avoid spreading misinformation—if you’re unsure, research before posting.
• Keep promotional content relevant and within designated spaces.

No Spam or Unsolicited Promotions

• Self-promotion, advertisements, or solicitations are only allowed in designated areas or with prior approval. Prior approval can be obtained by submitting a request to the Service Nation Rewards Team, including the below information; we will provide you with an overview of the process upon receipt of the request:
  • Type of promotion (advertisement, vendor announcement, event, and etc.);
  • Description of the offering;
  • Target audience;
  • Proposed posting date and duration; and
  • Any additional materials, links, and images to be included in the post.
• Avoid excessive posting of links, repetitive content, or irrelevant promotions.

Ethical Business Practices

• Discussions should align with legal and ethical business practices.
• No endorsement or discussion of fraudulent, misleading, or unsafe business activities.

Collaboration Over Competition

• This is a space for mutual growth, —compete fairly and ethically.
• Support fellow contractors and vendors by sharing insights rather than tearing others down.

Privacy & Confidentiality

• Respect the privacy of others; —do not share personal or business-sensitive information without appropriate consent.
• Do not post customer details, private conversations, or any confidential business information.

Keep It Relevant

• Stay on topic within each discussion thread and avoid off-topic or irrelevant posts.
• Use the appropriate categories or forums for different topics to keep the platform organized.

Reporting & Moderation

• If you see a post that violates these guidelines, report it to the moderators rather than engaging in disputes.
• Repeated violations may result in warnings, temporary suspensions, or permanent removal from the platform.

Compliance with Laws & Regulations

• Ensure that discussions and shared information comply with local, state, and federal laws.
• Do not discuss illegal business practices, unlicensed work (where required), or safety violations.
• By participating in Service Nation Connect, you agree to follow these guidelines to create a valuable and professional space for all members. Let’s build a strong, supportive community together!

We reserve the right, at our sole discretion, to remove any posts or revoke access to Service Nation Connect at any time. Our decisions in this regard are final and not subject to appeal. We aim to ensure a positive and respectful environment for all users and may act as needed to maintain these standards.